:root{--bg:#0a0a0b;--surface:#141417;--surface-2:#1a1a1e;--surface-3:#202024;--border:#2a2a2e;--border-strong:#3a3a40;--text:#fafafa;--text-muted:#a1a1aa;--text-dim:#71717a;--text-faint:#52525b;--rose:#f43f5e;--rose-bg:#1f0a0e;--rose-border:#4c1320;--amber:#fbbf24;--amber-bg:#1f1608;--amber-border:#4c3a12;--emerald:#10b981;--emerald-bg:#04140e;--emerald-border:#0e3a2a;--blue:#3b82f6;--blue-bg:#0b1424;--blue-border:#1e3a6e;--orange:#fb923c;--orange-bg:#1f1108;--orange-border:#4c2912;--yellow:#eab308;--gray:#71717a;--zinc:#d4d4d8;--violet:#a78bfa;--font-sans:"Inter",ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;--font-mono:"JetBrains Mono",ui-monospace,"SF Mono",Menlo,monospace;--radius:10px;--radius-sm:6px;--radius-lg:14px;--shadow-card:0 1px 0 hsla(0,0%,100%,.02) inset,0 1px 2px rgba(0,0,0,.4);--shadow-pop:0 12px 40px rgba(0,0,0,.5),0 1px 0 hsla(0,0%,100%,.04) inset;--accent:var(--rose);--row-h:44px}body.theme-light{--bg:#fafafa;--surface:#fff;--surface-2:#f4f4f5;--surface-3:#e4e4e7;--border:#e4e4e7;--border-strong:#d4d4d8;--text:#18181b;--text-muted:#52525b;--text-dim:#71717a;--text-faint:#a1a1aa;--rose-bg:#fee2e2;--rose-border:#fca5a5;--amber-bg:#fef3c7;--amber-border:#fcd34d;--emerald-bg:#d1fae5;--emerald-border:#6ee7b7;--blue-bg:#dbeafe;--blue-border:#93c5fd;--shadow-card:0 1px 2px rgba(0,0,0,.05),0 1px 0 rgba(0,0,0,.02) inset}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg);color:var(--text);font-family:var(--font-sans);font-size:13px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}button{font-family:inherit}::-moz-selection{background:rgba(244,63,94,.3)}::selection{background:rgba(244,63,94,.3)}.app{display:grid;grid-template-columns:232px 1fr;min-height:100vh}.sidebar{border-right:1px solid var(--border);background:var(--bg);position:sticky;top:0;height:100vh;display:flex;flex-direction:column;padding:16px 12px}.sidebar-brand{display:flex;align-items:center;gap:10px;padding:4px 8px 18px;border-bottom:1px solid var(--border);margin-bottom:12px}.sidebar-brand-mark{width:28px;height:28px;border-radius:7px;background:linear-gradient(135deg,var(--rose) 0,#b91c1c 100%);display:grid;place-items:center;color:#fff;flex-shrink:0}.sidebar-brand-text{display:flex;flex-direction:column;line-height:1.15}.sidebar-brand-text b{font-weight:700;font-size:14px;letter-spacing:-.01em}.sidebar-brand-text span{font-size:10.5px;color:var(--text-dim);letter-spacing:.04em;text-transform:uppercase}.nav-section{padding:10px 8px 4px;font-size:10px;font-weight:600;color:var(--text-faint);letter-spacing:.08em;text-transform:uppercase}.nav-item{display:flex;align-items:center;gap:10px;padding:7px 10px;border-radius:7px;color:var(--text-muted);font-size:13px;font-weight:500;cursor:default;text-decoration:none;position:relative}.nav-item.active,.nav-item:hover{background:var(--surface);color:var(--text)}.nav-item.active:before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:2px;background:var(--rose);border-radius:0 2px 2px 0}.nav-item .nav-count{margin-left:auto;font-size:10.5px;font-family:var(--font-mono);background:var(--surface-3);color:var(--text-muted);padding:1px 6px;border-radius:4px;font-weight:500}.nav-item.active .nav-count,.nav-item.urgent .nav-count{background:var(--rose-bg);color:var(--rose)}.sidebar-footer{margin-top:auto;padding-top:12px;border-top:1px solid var(--border);display:flex;align-items:center;gap:10px;font-size:12px}.sidebar-footer .footer-meta{color:var(--text-dim);font-size:11px}.main{display:flex;flex-direction:column;min-width:0}.header{gap:12px;padding:14px 24px;border-bottom:1px solid var(--border);background:var(--bg);position:sticky;top:0;z-index:10;backdrop-filter:blur(8px)}.crumbs,.header{display:flex;align-items:center}.crumbs{gap:8px;font-size:13px;color:var(--text-muted);flex:1;min-width:0}.crumbs .crumb-sep{color:var(--text-faint)}.crumbs .crumb-current{color:var(--text);font-weight:500}.header-actions{display:flex;align-items:center;gap:8px}.btn{display:inline-flex;align-items:center;gap:6px;padding:6px 11px;border:1px solid var(--border);border-radius:7px;background:var(--surface);color:var(--text);font-size:12.5px;font-weight:500;cursor:default;white-space:nowrap}.btn:hover{background:var(--surface-2);border-color:var(--border-strong)}.btn-ghost{background:transparent}.btn-ghost:hover{background:var(--surface)}.btn-primary{background:var(--rose);color:#fff;border-color:transparent}.btn-primary:hover{background:#e11d48}.btn-icon{padding:6px;width:28px;height:28px;justify-content:center}.btn-sm{padding:4px 8px;font-size:11.5px}.btn-lg{padding:10px 14px;font-size:13.5px}.live-pulse{display:inline-flex;align-items:center;gap:6px;font-size:11px;color:var(--text-muted);font-weight:500}.live-pulse-dot{width:6px;height:6px;border-radius:50%;background:var(--emerald);box-shadow:0 0 0 0 rgba(16,185,129,.6);animation:pulse 1.8s ease-out infinite}@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(16,185,129,.6)}to{box-shadow:0 0 0 8px rgba(16,185,129,0)}}.content{padding:24px 18px 80px;max-width:1700px;width:100%;align-self:center}.section-label{font-size:10.5px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-dim);margin:32px 0 12px;display:flex;align-items:center;gap:10px}.section-label:first-child{margin-top:0}.section-label-bar{flex:1;height:1px;background:var(--border)}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.kpi-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;position:relative;overflow:hidden}.kpi-card-label{font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-dim);display:flex;align-items:center;gap:6px}.kpi-card-value{font-family:var(--font-mono);font-size:32px;font-weight:700;letter-spacing:-.02em;margin-top:8px;line-height:1.1;font-variant-numeric:tabular-nums}.kpi-card-value.rose{color:var(--rose)}.kpi-card-value.amber{color:var(--amber)}.kpi-card-value.emerald{color:var(--emerald)}.kpi-card-value.zinc{color:var(--zinc)}.kpi-card-desc{font-size:11.5px;color:var(--text-muted);margin-top:6px}.kpi-card-delta{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-family:var(--font-mono);font-weight:500;margin-top:8px}.kpi-card-delta.up{color:var(--emerald)}.kpi-card-delta.down{color:var(--rose)}.kpi-card-delta.neutral{color:var(--text-dim)}.kpi-mini-row{margin-top:12px;display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);font-size:12.5px}.kpi-mini-row a{color:var(--rose);font-weight:500;text-decoration:none}.kpi-mini-row a:hover{text-decoration:underline}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px}.callout-problem{background:var(--rose-bg);border:1px solid var(--rose-border);border-left:3px solid var(--rose);border-radius:var(--radius);padding:18px 22px;display:grid;grid-template-columns:auto 1fr auto;gap:16px;align-items:start}.callout-problem .callout-icon{width:36px;height:36px;border-radius:8px;background:rgba(244,63,94,.15);display:grid;place-items:center;color:var(--rose);flex-shrink:0}.callout-problem h2{font-size:17px;font-weight:700;margin:0 0 8px;color:#fecaca;letter-spacing:-.01em}.callout-problem p{margin:0 0 8px;font-size:13px;color:#fca5a5;line-height:1.55;max-width:75ch}.callout-problem p:last-of-type{margin-bottom:0}.callout-problem .callout-meta{font-family:var(--font-mono);font-size:11px;color:var(--rose);display:flex;flex-direction:column;gap:4px;text-align:right;white-space:nowrap;border-left:1px solid var(--rose-border);padding-left:16px}.callout-problem .callout-meta b{color:#fecaca;font-size:12px}.concern-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.concern-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:start}.numbered-circle{width:26px;height:26px;border-radius:50%;background:var(--surface-3);border:1px solid var(--border-strong);display:grid;place-items:center;font-family:var(--font-mono);font-size:12px;font-weight:600;color:var(--text-muted);flex-shrink:0}.concern-card-quote{font-size:13px;color:var(--text);font-weight:500;margin:0 0 8px;line-height:1.45;letter-spacing:-.005em}.concern-card-quote:before{content:'"';color:var(--text-faint);margin-right:2px}.concern-card-quote:after{content:'"';color:var(--text-faint);margin-left:2px}.concern-card-finding{font-size:12.5px;color:var(--text-muted);margin:0;line-height:1.55}.action-list{display:flex;flex-direction:column;gap:8px}.action-row{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:14px 16px;display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center}.action-row:hover{border-color:var(--border-strong);background:var(--surface-2)}.action-row .action-body{min-width:0}.action-row h3{margin:0 0 3px;font-size:13.5px;font-weight:600;letter-spacing:-.005em}.action-row p{margin:0;font-size:12px;color:var(--text-muted);line-height:1.5}.action-row .action-meta{display:grid;grid-template-columns:repeat(6,auto);gap:14px;align-items:center;font-size:11px;color:var(--text-dim)}.action-row .action-meta-cell{display:flex;flex-direction:column;gap:2px;min-width:64px}.action-row .action-meta-cell .label{font-size:9.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-faint)}.action-row .action-meta-cell .value{font-size:11.5px;color:var(--text);font-weight:500}.action-row .action-meta-cell.mono .value{font-family:var(--font-mono)}.badge{display:inline-flex;align-items:center;gap:4px;padding:2px 7px;border-radius:4px;font-size:10px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;font-family:var(--font-sans);white-space:nowrap;border:1px solid transparent}.badge-rose{background:rgba(244,63,94,.12);color:var(--rose);border-color:rgba(244,63,94,.25)}.badge-amber{background:rgba(251,191,36,.12);color:var(--amber);border-color:rgba(251,191,36,.25)}.badge-orange{background:rgba(251,146,60,.12);color:var(--orange);border-color:rgba(251,146,60,.25)}.badge-yellow{background:rgba(234,179,8,.12);color:var(--yellow);border-color:rgba(234,179,8,.25)}.badge-emerald{background:rgba(16,185,129,.12);color:var(--emerald);border-color:rgba(16,185,129,.25)}.badge-blue{background:rgba(59,130,246,.12);color:var(--blue);border-color:rgba(59,130,246,.25)}.badge-violet{background:rgba(167,139,250,.12);color:var(--violet);border-color:rgba(167,139,250,.25)}.badge-gray{background:var(--surface-3);color:var(--text-muted);border-color:var(--border)}.badge-zinc{background:hsla(240,5%,84%,.08);color:var(--zinc);border-color:hsla(240,5%,84%,.15)}.src-badge{display:inline-flex;align-items:center;gap:4px;padding:2px 6px;border-radius:4px;font-size:10.5px;font-weight:500;background:var(--surface-3);color:var(--text-muted);border:1px solid var(--border);text-transform:none;letter-spacing:0}.src-badge.yelp{color:#ff1a1a}.src-badge.facebook{color:#4f8df6}.src-badge.angi{color:#fb923c}.src-badge.google{color:#facc15}.src-badge.direct{color:var(--text-muted)}.avatar{width:28px;height:28px;border-radius:50%;background:var(--surface-3);display:grid;place-items:center;font-size:11px;font-weight:600;color:var(--text);flex-shrink:0;overflow:hidden;border:1px solid var(--border-strong)}.avatar-xs{width:16px;height:16px;font-size:8px}.avatar-sm{width:22px;height:22px;font-size:10px}.avatar-lg{width:64px;height:64px;font-size:22px}.avatar-xl{width:88px;height:88px;font-size:30px}.avatar svg{display:block;width:100%;height:100%}.table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden}.table{width:100%;border-collapse:collapse;font-size:12.5px}.table thead th{text-align:left;font-size:10.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-dim);padding:10px 14px;background:var(--surface-2);border-bottom:1px solid var(--border);white-space:nowrap;cursor:default;-webkit-user-select:none;-moz-user-select:none;user-select:none}.table thead th.sortable:hover{color:var(--text)}.table thead th .sort-ind{margin-left:4px;opacity:.4}.table thead th.sorted .sort-ind{opacity:1;color:var(--text)}.table tbody tr{border-bottom:1px solid var(--border);transition:background .08s}.table tbody tr:last-child{border-bottom:none}.table tbody tr:hover{background:var(--surface-2)}.table tbody tr.selected{background:var(--surface-3)}.table td{padding:10px 14px;vertical-align:middle}.table td.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums}.table td.muted{color:var(--text-muted)}.table td.right{text-align:right}.filter-panel{width:200px;flex-shrink:0;border-right:1px solid var(--border);padding:0 8px 16px 0;margin-right:0}.filter-group{margin-bottom:18px}.filter-group h4{font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-dim);margin:0 0 8px}.filter-check{display:flex;align-items:center;gap:8px;padding:4px 6px;border-radius:5px;font-size:12px;color:var(--text-muted);cursor:default;-webkit-user-select:none;-moz-user-select:none;user-select:none}.filter-check:hover{background:var(--surface-2);color:var(--text)}.filter-check input[type=checkbox]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:12px;height:12px;border:1px solid var(--border-strong);border-radius:3px;background:var(--surface);display:grid;place-items:center;cursor:default}.filter-check input[type=checkbox]:checked{background:var(--rose);border-color:var(--rose)}.filter-check input[type=checkbox]:checked:after{content:"✓";color:#fff;font-size:9px;font-weight:700}.filter-check .count{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;color:var(--text-faint)}.rs{padding:4px 6px 0}.rs-track{position:relative;height:4px;background:var(--surface-3);border-radius:2px;margin:10px 0 6px}.rs-fill{position:absolute;top:0;bottom:0;background:var(--rose);border-radius:2px}.rs-thumb{position:absolute;top:50%;width:14px;height:14px;border-radius:50%;background:var(--surface);border:2px solid var(--rose);transform:translate(-50%,-50%);cursor:grab;box-shadow:0 1px 2px rgba(0,0,0,.4)}.rs-thumb:active{cursor:grabbing}.rs-labels{display:flex;justify-content:space-between;font-size:10.5px;color:var(--text-dim)}.filter-chips-row{display:flex;align-items:center;gap:12px;padding:8px 10px;background:var(--surface);border:1px solid var(--border);border-radius:6px;min-height:38px}.filter-chip{gap:5px;padding:3px 4px 3px 8px;background:var(--surface-2);border:1px solid var(--border);border-radius:11px;font-size:11px;color:var(--text);white-space:nowrap}.filter-chip,.filter-chip button{display:inline-flex;align-items:center}.filter-chip button{justify-content:center;width:16px;height:16px;border:none;background:transparent;color:var(--text-faint);cursor:pointer;border-radius:50%;padding:0}.filter-chip button:hover{background:var(--surface-3);color:var(--text)}.input,.select{width:100%;padding:7px 10px;border:1px solid var(--border);border-radius:7px;background:var(--surface);color:var(--text);font-family:inherit;font-size:12.5px;outline:none}.input:focus,.select:focus{border-color:var(--rose)}.input::-moz-placeholder{color:var(--text-faint)}.input::placeholder{color:var(--text-faint)}textarea.input{min-height:64px;resize:vertical;line-height:1.5}.search-input{position:relative}.search-input .input{padding-left:30px}.search-input .search-icon{position:absolute;left:9px;top:50%;transform:translateY(-50%);color:var(--text-faint)}.sentiment-dot{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-mono);font-size:11px}.sentiment-dot:before{content:"";width:8px;height:8px;border-radius:50%;background:var(--emerald)}.sentiment-dot.low:before{background:var(--rose)}.sentiment-dot.mid:before{background:var(--amber)}.sentiment-dot.high:before{background:var(--emerald)}.rec-icon{display:inline-grid;place-items:center;width:22px;height:22px;border-radius:5px;background:var(--surface-3);color:var(--text-muted);cursor:default}.rec-icon:hover{color:var(--rose);background:var(--rose-bg)}.slide-over-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.4);backdrop-filter:blur(2px);z-index:100;animation:fade-in .15s ease-out}.slide-over{position:fixed;top:0;right:0;bottom:0;width:min(560px,100vw);background:var(--surface);border-left:1px solid var(--border);z-index:101;display:flex;flex-direction:column;animation:slide-in-right .22s cubic-bezier(.16,1,.3,1);box-shadow:-16px 0 60px rgba(0,0,0,.45)}.slide-over-header{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:12px}.slide-over-header h2{margin:0;font-size:15px;font-weight:600}.slide-over-body{flex:1;overflow-y:auto;padding:20px;scrollbar-width:thin;scrollbar-color:var(--border-strong) transparent}.slide-over-footer{padding:14px 20px;border-top:1px solid var(--border);display:flex;gap:8px;background:var(--surface-2)}.slide-over-section{margin-bottom:18px}.slide-over-section h3{font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-dim);margin:0 0 8px}.modal-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.55);backdrop-filter:blur(3px);z-index:200;display:grid;place-items:center;animation:fade-in .15s ease-out}.modal{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);width:min(480px,92vw);max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-pop);animation:pop-in .18s cubic-bezier(.16,1,.3,1)}.modal-header{padding:18px 22px 4px}.modal-header h2{margin:0;font-size:16px;font-weight:600}.modal-header p{margin:6px 0 0;font-size:12.5px;color:var(--text-muted)}.modal-body,.modal-footer{padding:14px 22px}.modal-footer{border-top:1px solid var(--border);display:flex;gap:8px;justify-content:flex-end;background:var(--surface-2);border-radius:0 0 var(--radius-lg) var(--radius-lg)}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes slide-in-right{0%{transform:translateX(100%)}to{transform:translateX(0)}}@keyframes slide-in-up{0%{transform:translateY(8px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes pop-in{0%{transform:scale(.96);opacity:0}to{transform:scale(1);opacity:1}}.radio-group{display:flex;flex-direction:column;gap:6px}.radio-row{display:flex;align-items:center;gap:10px;padding:9px 12px;border:1px solid var(--border);border-radius:7px;cursor:default;background:var(--surface);font-size:12.5px}.radio-row:hover{border-color:var(--border-strong)}.radio-row.active{border-color:var(--rose);background:var(--rose-bg)}.radio-row input[type=radio]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:14px;height:14px;border:1.5px solid var(--border-strong);border-radius:50%;display:grid;place-items:center;cursor:default}.radio-row input[type=radio]:checked{border-color:var(--rose)}.radio-row input[type=radio]:checked:after{content:"";width:6px;height:6px;border-radius:50%;background:var(--rose)}.check-row{display:flex;align-items:center;gap:8px;padding:8px 0;font-size:12.5px;color:var(--text-muted);cursor:default}.check-row input[type=checkbox]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:14px;height:14px;border:1.5px solid var(--border-strong);border-radius:4px;background:var(--surface);display:grid;place-items:center}.check-row input[type=checkbox]:checked{background:var(--rose);border-color:var(--rose)}.check-row input[type=checkbox]:checked:after{content:"✓";color:#fff;font-size:10px;font-weight:700}.kanban{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;align-items:start}.kanban-col{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);display:flex;flex-direction:column;min-height:200px;max-height:calc(100vh - 280px);transition:background .1s,border-color .1s}.kanban-col.drop-target{background:var(--rose-bg);border-color:var(--rose)}.kanban-col-header{padding:12px 14px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:8px;position:sticky;top:0;background:var(--surface-2);z-index:1;border-radius:var(--radius) var(--radius) 0 0}.kanban-col-header .col-title{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted)}.kanban-col-header .col-count{margin-left:auto;font-family:var(--font-mono);font-size:11px;background:var(--surface-3);color:var(--text-muted);padding:1px 6px;border-radius:4px;font-weight:500}.kanban-col-header .col-dot{width:8px;height:8px;border-radius:50%}.kanban-col-body{padding:8px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--border-strong) transparent}.kanban-card,.kanban-col-body{display:flex;flex-direction:column;gap:8px}.kanban-card{background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:10px 12px;cursor:default;transition:border-color .1s,transform .12s,opacity .12s;-webkit-user-select:none;-moz-user-select:none;user-select:none}.kanban-card:hover{border-color:var(--border-strong)}.kanban-card.dragging{opacity:.4}.kanban-card.pinned{border-color:rgba(244,63,94,.4);background:linear-gradient(180deg,var(--rose-bg) 0,var(--surface) 40%)}.kanban-card.sla-warn{box-shadow:inset 3px 0 0 var(--amber)}.kanban-card.sla-breach{box-shadow:inset 3px 0 0 var(--rose);border-color:rgba(244,63,94,.35)}.sla-strip{position:absolute;top:0;left:0;right:0;height:2px;background:var(--surface-3);border-radius:10px 10px 0 0;overflow:hidden}.hot-flag{position:absolute;top:8px;right:8px;background:var(--rose);color:#fff;font-size:9px;font-weight:700;letter-spacing:.06em;padding:2px 6px 2px 4px;border-radius:4px;display:inline-flex;align-items:center;gap:3px;box-shadow:0 2px 6px rgba(244,63,94,.35);z-index:1}.nba-block{border:1px solid var(--border);border-radius:10px;padding:12px;background:var(--surface-2);margin-bottom:14px}.nba-rose{border-color:var(--rose-border);background:var(--rose-bg)}.nba-amber{border-color:var(--amber-border);background:var(--amber-bg)}.nba-zinc{background:var(--surface-2)}.nba-tag{font-size:10px;font-weight:700;letter-spacing:.06em;padding:3px 7px;border-radius:4px;display:inline-flex;align-items:center;gap:4px;background:var(--surface-3);color:var(--text-dim)}.nba-tag-rose{background:var(--rose);color:#fff}.nba-tag-amber{background:var(--amber);color:#422006}.nba-icon{width:32px;height:32px;border-radius:8px;display:grid;place-items:center;background:var(--surface-3);color:var(--text);flex-shrink:0}.nba-icon-rose{background:var(--rose);color:#fff}.nba-icon-amber{background:var(--amber);color:#422006}.triage-overlay{position:fixed;inset:0;background:rgba(9,9,11,.6);backdrop-filter:blur(6px);z-index:80;display:grid;place-items:center;padding:24px;animation:fadeIn .16s ease}.triage-shell{width:min(1100px,100%);max-height:calc(100vh - 48px);background:var(--surface);border:1px solid var(--border-strong);border-radius:14px;box-shadow:var(--shadow-pop);display:flex;flex-direction:column;overflow:hidden}.triage-head{padding:16px 20px;border-bottom:1px solid var(--border);display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.triage-body{display:grid;grid-template-columns:280px 1fr;flex:1;min-height:0}.triage-list{border-right:1px solid var(--border);padding:12px;overflow:auto;background:var(--surface-2)}.triage-list-item{display:flex;align-items:center;gap:10px;padding:8px;border-radius:8px;cursor:pointer;margin-bottom:2px}.triage-list-item:hover{background:var(--surface-3)}.triage-list-item.active{background:var(--rose-bg);border:1px solid var(--rose-border)}.triage-rank{width:22px;height:22px;background:var(--surface-3);border-radius:5px;display:grid;place-items:center;font-size:11px;font-weight:600;color:var(--text-dim);flex-shrink:0}.triage-list-item.active .triage-rank{background:var(--rose);color:#fff}.triage-urg{font-size:10px;font-weight:700;color:#fff;padding:2px 6px;border-radius:4px;font-family:var(--font-mono)}.triage-detail{padding:20px 24px;overflow:auto}.triage-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px}.sf-mini{font-size:9px;font-weight:700;background:#0ea5e9;color:#fff;padding:1px 4px;border-radius:3px;letter-spacing:.04em}.kanban-card .card-row1{display:flex;align-items:center;gap:8px;font-family:var(--font-mono);font-size:12px;font-weight:600;color:var(--text)}.kanban-card .card-row1 .card-time{color:var(--text-dim);font-weight:400;font-family:var(--font-sans);font-size:10.5px;margin-left:auto}.kanban-card .card-name{font-size:12px;color:var(--text-muted);margin:-3px 0 0}.kanban-card .card-name.unknown{font-style:italic;color:var(--text-faint)}.kanban-card .card-rang{font-size:10.5px;color:var(--text-dim);display:flex;align-items:center;gap:6px}.kanban-card .card-meta-row{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.kanban-card .card-footer{display:flex;align-items:center;gap:6px;padding-top:6px;border-top:1px solid var(--border);font-size:10.5px;color:var(--text-dim)}.kanban-card .card-footer .card-action-time{margin-left:auto}.drag-ghost{position:fixed;pointer-events:none;z-index:1000;width:280px;transform:rotate(2deg);box-shadow:0 16px 40px rgba(0,0,0,.5);border-color:var(--rose)!important}.intent-score{display:inline-grid;place-items:center;min-width:32px;height:22px;padding:0 7px;border-radius:5px;font-family:var(--font-mono);font-size:11px;font-weight:700;font-variant-numeric:tabular-nums}.intent-score.low{background:rgba(244,63,94,.15);color:var(--rose)}.intent-score.mid{background:rgba(251,191,36,.15);color:var(--amber)}.intent-score.high{background:rgba(16,185,129,.15);color:var(--emerald)}.sf-pill{gap:4px;padding:1px 6px;border-radius:4px;background:rgba(167,139,250,.12);color:var(--violet);border:1px solid rgba(167,139,250,.25);font-size:10px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;font-family:var(--font-sans)}.date-picker,.sf-pill{display:inline-flex;align-items:center}.date-picker{gap:6px;padding:6px 11px;border:1px solid var(--border);border-radius:7px;background:var(--surface);font-size:12.5px;color:var(--text);cursor:default}.date-picker:hover{border-color:var(--border-strong)}.dp-opt,button.date-picker{cursor:pointer}.dp-opt{display:flex;align-items:center;justify-content:space-between;width:100%;padding:7px 10px;background:transparent;border:none;border-radius:5px;color:var(--text);font:inherit;font-size:12px;text-align:left}.dp-opt:hover{background:var(--surface-hover)}.dp-opt[data-active=true]{background:color-mix(in oklch,var(--accent) 15%,transparent);color:var(--accent)}.dp-opt[data-active=true] .mono{color:var(--accent)}.toggle{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--text-muted);cursor:default;-webkit-user-select:none;-moz-user-select:none;user-select:none}.toggle-switch{width:28px;height:16px;background:var(--surface-3);border:1px solid var(--border);border-radius:8px;position:relative;transition:all .15s}.toggle-switch:after{content:"";position:absolute;top:1px;left:1px;width:12px;height:12px;background:var(--text-muted);border-radius:50%;transition:all .15s}.toggle.active .toggle-switch{background:var(--rose);border-color:var(--rose)}.toggle.active .toggle-switch:after{left:13px;background:#fff}.tabs{display:flex;gap:2px;padding:3px;background:var(--surface-2);border:1px solid var(--border);border-radius:8px;align-items:center}.tabs .tab{padding:5px 11px;font-size:12px;font-weight:500;border-radius:5px;color:var(--text-muted);cursor:default}.tabs .tab.active{background:var(--surface);color:var(--text);box-shadow:0 1px 2px rgba(0,0,0,.2)}.tabs .tab:hover:not(.active){color:var(--text)}.bar-cell{display:flex;align-items:center;gap:8px}.bar-cell .bar-track{width:80px;height:4px;background:var(--surface-3);border-radius:2px;overflow:hidden}.bar-cell .bar-fill{height:100%;border-radius:2px}.bar-cell .bar-fill.rose{background:var(--rose)}.bar-cell .bar-fill.amber{background:var(--amber)}.bar-cell .bar-fill.emerald{background:var(--emerald)}.bar-cell .bar-fill.blue{background:var(--blue)}.bar-cell .bar-value{font-family:var(--font-mono);font-size:11.5px;min-width:48px}.status-bar{height:22px;display:flex;border-radius:6px;overflow:hidden;border:1px solid var(--border)}.status-bar-seg{height:100%}.status-legend{display:flex;gap:14px;margin-top:10px;flex-wrap:wrap;font-size:11px;color:var(--text-muted)}.status-legend-dot{width:8px;height:8px;border-radius:2px;display:inline-block;margin-right:5px}.sparkline{height:24px;width:80px}.toast-container{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);z-index:9999;flex-direction:column;gap:8px}.toast,.toast-container{display:flex;align-items:center}.toast{background:var(--surface);border:1px solid var(--border-strong);border-radius:8px;padding:10px 14px;font-size:13px;box-shadow:var(--shadow-pop);gap:10px;animation:slide-in-up .22s cubic-bezier(.16,1,.3,1);min-width:280px}.toast.success{border-color:rgba(16,185,129,.4)}.toast.success .toast-icon{color:var(--emerald)}.notif-dropdown{position:absolute;top:calc(100% + 6px);right:0;width:360px;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius);box-shadow:var(--shadow-pop);z-index:50;overflow:hidden}.notif-dropdown-header{padding:12px 14px;align-items:center;justify-content:space-between}.notif-dropdown-header,.notif-item{border-bottom:1px solid var(--border);display:flex}.notif-item{padding:10px 14px;gap:10px;align-items:start;font-size:12.5px}.notif-item:last-child{border-bottom:none}.notif-item:hover{background:var(--surface-2)}.notif-item .notif-dot{width:6px;height:6px;border-radius:50%;background:var(--rose);margin-top:6px;flex-shrink:0}.notif-item .notif-time{font-size:10.5px;color:var(--text-faint);margin-top:2px}.cmdk-backdrop{backdrop-filter:blur(4px);z-index:300;display:grid;place-items:start center;padding-top:12vh;animation:fade-in .12s ease-out}.cmdk{width:min(560px,92vw);background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-pop)}.cmdk-input-wrap{padding:14px 18px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:10px}.cmdk-input-wrap input{flex:1;background:transparent;border:0;outline:0;color:var(--text);font-family:inherit;font-size:14px}.cmdk-input-wrap input::-moz-placeholder{color:var(--text-faint)}.cmdk-input-wrap input::placeholder{color:var(--text-faint)}.cmdk-list{max-height:380px;overflow-y:auto;padding:6px}.cmdk-section{padding:8px 12px 4px;font-size:10px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-faint)}.cmdk-item{padding:8px 12px;border-radius:7px;font-size:13px}.cmdk-item.active{background:var(--surface-3)}.cmdk-item .cmdk-kbd{margin-left:auto;font-family:var(--font-mono);font-size:10.5px;color:var(--text-faint)}.cmdk-empty{padding:32px;text-align:center;color:var(--text-faint);font-size:13px}.flex{display:flex}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-2{gap:8px}.gap-3{gap:12px}.gap-4{gap:16px}.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums}.muted{color:var(--text-muted)}.dim{color:var(--text-dim)}.faint{color:var(--text-faint)}.text-rose{color:var(--rose)}.text-amber{color:var(--amber)}.text-emerald{color:var(--emerald)}.text-blue{color:var(--blue)}.text-zinc{color:var(--zinc)}.tnum{font-variant-numeric:tabular-nums}.divider{height:1px;background:var(--border);margin:12px 0}.row{align-items:center;gap:8px}.col,.row{display:flex}.col{flex-direction:column}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:5px;border:2px solid transparent;background-clip:content-box}::-webkit-scrollbar-thumb:hover{background:var(--text-faint);border:2px solid transparent;background-clip:content-box}.kbd{display:inline-grid;place-items:center;min-width:18px;height:18px;padding:0 5px;font-family:var(--font-mono);font-size:10.5px;background:var(--surface-3);border:solid var(--border);border-width:1px 1px 2px;color:var(--text-muted)}.kbd,.skel{border-radius:4px}.skel{background:linear-gradient(90deg,var(--surface-2) 25%,var(--surface-3) 50%,var(--surface-2) 75%);background-size:400% 100%;animation:skel 1.4s linear infinite}@keyframes skel{0%{background-position:100% 50%}to{background-position:0 50%}}.cockpit{padding-top:18px;padding-bottom:28px}.kpi-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:0;border:1px solid var(--border);border-radius:12px;background:var(--surface);overflow:hidden;margin-bottom:28px}.kpi-inline{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;border-right:1px solid var(--border)}.kpi-inline:last-child{border-right:0}.kpi-inline-label{font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-dim);font-weight:600;margin-bottom:6px}.kpi-inline-value{font-family:var(--font-mono);font-size:22px;font-weight:600;letter-spacing:-.01em;line-height:1}.kpi-inline-value.rose{color:var(--rose)}.kpi-inline-value.amber{color:var(--amber)}.kpi-inline-value.emerald{color:var(--emerald)}.kpi-inline-value.zinc{color:var(--text)}.kpi-inline-delta{font-family:var(--font-mono);font-size:11px;font-weight:600;display:inline-flex;align-items:center;gap:2px;padding:2px 6px;border-radius:4px}.kpi-inline-delta.up{color:var(--emerald);background:rgba(16,185,129,.1)}.kpi-inline-delta.down{color:var(--rose);background:rgba(244,63,94,.1)}.kpi-inline-delta.neutral{color:var(--text-dim);background:var(--surface-3)}.kpi-inline-desc{font-size:10.5px;color:var(--text-faint);margin-top:4px}.section-row{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.section-label-mini{display:inline-flex;align-items:center;gap:8px;font-size:10.5px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-dim)}.insights-row{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:28px}.insight-card{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:16px;text-decoration:none;color:inherit;transition:border-color .12s,transform .12s;position:relative;overflow:hidden}.insight-card:before{content:"";position:absolute;top:0;left:0;right:0;height:2px;background:var(--surface-3)}.insight-rose:before{background:linear-gradient(90deg,var(--rose),transparent)}.insight-amber:before{background:linear-gradient(90deg,var(--amber),transparent)}.insight-zinc:before{background:linear-gradient(90deg,var(--text-dim),transparent)}.insight-card:hover{border-color:var(--border-strong);transform:translateY(-1px)}.insight-head{display:flex;align-items:center;margin-bottom:10px}.insight-kind{font-size:9.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;padding:3px 8px;border-radius:4px;display:inline-flex;align-items:center;gap:4px;background:var(--surface-3);color:var(--text-dim)}.insight-kind-operational{color:var(--rose);background:rgba(244,63,94,.1)}.insight-kind-team{color:var(--amber);background:rgba(251,191,36,.1)}.insight-kind-source{color:#a78bfa;background:rgba(167,139,250,.1)}.insight-headline{font-size:14px;font-weight:600;letter-spacing:-.005em;line-height:1.35;margin:0 0 6px;color:var(--text)}.insight-body{font-size:12px;line-height:1.55;color:var(--text-muted);margin:0 0 12px}.insight-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;padding:10px;background:var(--surface-2);border-radius:8px;margin-bottom:12px}.insight-metric{display:flex;flex-direction:column;gap:2px}.insight-metric-k{font-size:9.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-faint);font-weight:600}.insight-metric-v{font-size:12px;font-weight:600;font-family:var(--font-mono);color:var(--text)}.insight-foot{display:flex;align-items:center;gap:6px;margin-top:auto;padding-top:10px;border-top:1px solid var(--border)}.ai-badge{font-size:9.5px;letter-spacing:.04em;color:#c4b5fd;gap:3px;padding:2px 6px;background:rgba(167,139,250,.14);border:1px solid rgba(167,139,250,.28);border-radius:4px}.ai-badge,.insight-cta{font-weight:600;display:inline-flex;align-items:center}.insight-cta{font-size:11px;color:var(--rose);gap:4px}.cockpit-mid{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;margin-bottom:24px}.diagnostic-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:18px 20px}.diag-legend{display:flex;flex-direction:column;gap:4px;flex:1;min-width:0}.diag-row{display:grid;grid-template-columns:8px 1fr 80px 36px;align-items:center;gap:10px;padding:6px 8px;border-radius:6px;text-decoration:none;color:inherit;cursor:pointer}.diag-row:hover{background:var(--surface-2)}.diag-dot{width:8px;height:8px;border-radius:2px}.diag-label{font-size:12px;color:var(--text-muted)}.diag-bar{height:4px;background:var(--surface-3);border-radius:2px;overflow:hidden}.diag-bar>span{display:block;height:100%;border-radius:2px}.diag-count{font-size:11.5px;font-weight:600;text-align:right;color:var(--text)}.diag-summary{margin-top:16px;padding-top:14px;border-top:1px solid var(--border);display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-muted)}.diag-summary b{color:var(--text);font-weight:600}.quick-actions{display:flex;flex-direction:column;gap:8px}.qa-card{display:flex;align-items:center;gap:12px;background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:14px 16px;text-decoration:none;color:inherit;transition:border-color .12s,transform .12s;flex:1;min-height:64px}.qa-card:hover{border-color:var(--border-strong);transform:translateX(2px)}.qa-icon{width:36px;height:36px;border-radius:9px;display:grid;place-items:center;flex-shrink:0}.qa-body{flex:1;min-width:0}.qa-count{font-family:var(--font-mono);font-size:18px;font-weight:600;line-height:1.1;color:var(--text)}.qa-title{font-size:12px;color:var(--text-muted);margin-top:2px}.qa-sub{font-size:10.5px;margin-top:2px}.qa-arrow,.qa-sub{color:var(--text-faint)}.qa-arrow{flex-shrink:0}.qa-card:hover .qa-arrow{color:var(--rose)}.cockpit-footer{display:flex;align-items:center;gap:8px;padding-top:14px;border-top:1px solid var(--border);font-size:11px;color:var(--text-faint)}.action-section{margin-bottom:32px}.action-section-header{display:flex;align-items:center;justify-content:space-between;padding:12px 4px 14px;margin-bottom:8px;border-bottom:1px solid var(--border)}.action-section-icon{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:7px}.action-section-icon.ai{color:#c4b5fd;background:rgba(167,139,250,.14);border:1px solid rgba(167,139,250,.28)}.action-section-icon.rule{color:#93c5fd;background:rgba(96,165,250,.14);border:1px solid rgba(96,165,250,.28)}.action-section-title{margin:0;font-size:14px;font-weight:600;letter-spacing:-.005em}.action-section-sub{margin:2px 0 0;font-size:11.5px;color:var(--text-muted)}.evidence-toggle{display:inline-flex;align-items:center;gap:4px;margin-top:10px;padding:3px 6px 3px 4px;background:transparent;border:1px dashed var(--border-strong);border-radius:4px;color:var(--text-dim);font-size:10.5px;font-weight:500;cursor:pointer;font-family:inherit}.evidence-toggle:hover{color:var(--text);border-color:var(--text-faint);background:var(--surface-2)}.evidence-block{margin-top:10px;padding:10px;background:var(--surface-2);border:1px solid var(--border);border-radius:6px;font-size:11px}.evidence-rule{display:flex;align-items:flex-start;gap:8px;margin-bottom:8px;padding-bottom:8px;border-bottom:1px dashed var(--border)}.evidence-rule:last-of-type{border-bottom:none;margin-bottom:0;padding-bottom:0}.evidence-rule-label{flex-shrink:0;font-size:9px;font-weight:700;letter-spacing:.08em;color:var(--text-faint);padding-top:1px}.evidence-rule code{font-family:var(--font-mono);font-size:10.5px;color:var(--text);word-break:break-word;line-height:1.45}.evidence-grid{display:flex;flex-direction:column;gap:5px;margin-top:8px}.evidence-row{display:flex;justify-content:space-between;gap:8px}.evidence-label{color:var(--text-muted);font-size:10.5px}.evidence-value{color:var(--text);font-size:10.5px;font-weight:500;text-align:right}.evidence-actions{display:flex;gap:6px;margin-top:10px;padding-top:8px;border-top:1px dashed var(--border)}.kanban-card.expanded{background:var(--surface);border-color:var(--border-strong)}.mini-kpi-strip{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--border);border:1px solid var(--border);border-radius:8px;overflow:hidden}.mini-kpi{background:var(--surface);padding:12px 14px;display:flex;flex-direction:column;gap:4px;min-width:0}.mini-kpi-label{font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.06em;color:var(--text-faint)}.mini-kpi-row{display:flex;align-items:baseline;gap:8px}.mini-kpi-value{font-size:22px;font-weight:600;letter-spacing:-.02em;color:var(--text);font-variant-numeric:tabular-nums;font-family:var(--font-mono)}.mini-kpi-row svg{align-self:flex-end;margin-bottom:2px}.mini-kpi-delta{display:inline-flex;align-items:center;gap:2px;font-size:10.5px;font-weight:600;font-variant-numeric:tabular-nums}.mini-kpi-delta.down,.mini-kpi-delta.up{color:var(--emerald)}.mini-kpi-foot{font-size:10.5px;color:var(--text-muted)}.kpi-link{display:block;text-decoration:none;color:inherit;border-radius:10px;transition:transform .12s ease,box-shadow .12s ease;position:relative}.kpi-link:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,0,0,.25)}.kpi-link:hover .kpi-card{border-color:var(--rose)}.kpi-link:after{content:"";position:absolute;top:10px;right:10px;width:14px;height:14px;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%23a1a1aa' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'><path d='M7 17L17 7'/><path d='M7 7h10v10'/></svg>");opacity:0;transition:opacity .12s ease}.kpi-link:hover:after{opacity:1}.outlier-row{cursor:pointer;transition:background .12s ease;padding-left:4px;padding-right:4px;margin-left:-4px;margin-right:-4px;border-radius:4px}.outlier-row:hover{background:var(--surface-2)}.outlier-row:hover .mono{color:var(--rose)}.kpi-strip-link{display:block;text-decoration:none;color:inherit;border-radius:10px;position:relative;transition:transform .12s ease}.kpi-strip-link:hover{transform:translateY(-1px)}.kpi-strip-link:hover .kpi-inline{border-color:var(--rose);box-shadow:0 4px 14px rgba(244,63,94,.12)}.kpi-strip-link:after{content:"↗";position:absolute;top:10px;right:12px;font-size:11px;color:var(--text-faint);opacity:0;transition:opacity .12s ease;font-weight:600}.kpi-strip-link:hover:after{opacity:1}.donut-seg{transition:stroke-width .15s ease,opacity .15s ease}.donut-seg:hover{stroke-width:26;opacity:.85}.sl-funnel-hero{background:linear-gradient(180deg,color-mix(in oklch,var(--rose) 4%,var(--surface)) 0,var(--surface) 100%)}.sl-funnel{display:flex;flex-direction:column;align-items:stretch;gap:0}.sl-funnel-step{transition:width .3s ease,transform .15s ease}.sl-funnel-btn{background:transparent;border:none;padding:0;cursor:pointer;font:inherit;color:inherit;text-align:left;display:block}.sl-funnel-btn:hover .sl-funnel-bar{transform:translateY(-1px);filter:brightness(1.15)}.sl-funnel-btn:hover .sl-funnel-action{opacity:1;transform:translateX(0)}.sl-funnel-btn:focus-visible{outline:none}.sl-funnel-btn:focus-visible .sl-funnel-bar{box-shadow:0 0 0 2px var(--accent),0 0 0 4px var(--bg)}.sl-funnel-bar{display:flex;align-items:center;gap:12px;padding:10px 16px;border-radius:6px;color:var(--text);position:relative;min-height:40px;transition:transform .15s ease,filter .15s ease,box-shadow .15s ease}.sl-funnel-num{font-family:JetBrains Mono,monospace;font-size:18px;font-weight:700;color:#fafafa;min-width:48px;flex-shrink:0}.sl-funnel-label{font-size:12.5px;color:hsla(0,0%,100%,.92);flex:1;min-width:0}.sl-funnel-action{display:inline-flex;align-items:center;gap:4px;padding:3px 9px;border-radius:4px;background:rgba(0,0,0,.28);color:hsla(0,0%,100%,.92);font-size:10.5px;font-weight:600;white-space:nowrap;flex-shrink:0;opacity:.55;transform:translateX(-4px);transition:opacity .15s ease,transform .15s ease}.sl-funnel-arrow{text-align:left;padding:1px 22px;color:var(--text-faint);font-size:12px;line-height:1}.sl-cadence{display:flex;align-items:center;gap:6px;margin-top:6px;padding:5px 8px;background:color-mix(in oklch,var(--bg) 50%,transparent);border:1px solid var(--border);border-radius:5px}.sl-dot{width:8px;height:8px;border-radius:50%;background:var(--border-strong);flex-shrink:0}.sl-dot.done{background:var(--rose)}.sl-dot.next{background:transparent;border:1.5px solid var(--amber);animation:pulse-amber 1.6s ease-in-out infinite}@keyframes pulse-amber{0%,to{box-shadow:0 0 0 0 rgba(251,191,36,.6)}50%{box-shadow:0 0 0 4px rgba(251,191,36,0)}}.sl-cadence-label{display:inline-flex;align-items:center;gap:3px;font-size:10.5px;color:var(--text-dim);font-family:JetBrains Mono,monospace;margin-left:2px}.sl-cadence-label svg{color:currentColor}.sl-rules-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-top:8px}.sl-rule{display:flex;gap:8px;align-items:flex-start}.sl-rule-icon{flex-shrink:0;width:20px;height:20px;border-radius:5px;background:color-mix(in oklch,var(--accent) 15%,transparent);color:var(--accent);display:inline-flex;align-items:center;justify-content:center;margin-top:1px}@media (max-width:1100px){.sl-rules-grid{grid-template-columns:repeat(2,1fr)}}.sl-appt-pill{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:999px;font-size:11px;font-weight:600;border:1px solid}.sl-appt-pill.set{background:color-mix(in oklch,var(--emerald) 12%,transparent);border-color:color-mix(in oklch,var(--emerald) 35%,transparent);color:var(--emerald)}.sl-appt-pill.none{background:color-mix(in oklch,var(--rose) 10%,transparent);border-color:color-mix(in oklch,var(--rose) 30%,transparent);color:var(--rose)}.sl-cadence-track{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr auto 1fr;align-items:center;gap:4px}.sl-cadence-step{display:flex;flex-direction:column;align-items:center;gap:4px;text-align:center;min-width:0}.sl-step-pip{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;background:var(--bg);border:1.5px solid var(--border);color:var(--text-faint)}.sl-step-pip.done{background:color-mix(in oklch,var(--rose) 18%,transparent);border-color:var(--rose);color:var(--rose)}.sl-step-pip.done.success{background:color-mix(in oklch,var(--emerald) 18%,transparent);border-color:var(--emerald);color:var(--emerald)}.sl-step-pip.next{border-color:var(--amber);color:var(--amber);animation:pulse-amber 1.6s ease-in-out infinite}.sl-cadence-line{height:1.5px;background:var(--border);align-self:center;margin-top:-16px}.sl-handoff{background:linear-gradient(135deg,color-mix(in oklch,var(--rose) 5%,var(--surface)) 0,var(--surface) 60%);border:1px solid color-mix(in oklch,var(--rose) 25%,var(--border))}.sl-handoff-chip{display:flex;flex-direction:column;gap:2px;padding:10px 14px;border:1px solid var(--border);border-radius:8px;background:var(--surface-2);text-decoration:none;color:inherit;min-width:130px;transition:transform .12s ease,border-color .12s ease,background .12s ease;cursor:pointer}.sl-handoff-chip:hover{transform:translateY(-1px);border-color:var(--accent);background:color-mix(in oklch,var(--accent) 4%,var(--surface-2))}.sl-overview-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:12px}@media (max-width:1100px){.sl-overview-grid{grid-template-columns:1fr}}.sl-rule-row{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:6px;background:var(--surface-2);border:1px solid var(--border)}.sl-rule-row-icon{width:24px;height:24px;border-radius:6px;background:color-mix(in oklch,var(--accent) 15%,transparent);color:var(--accent);display:grid;place-items:center;flex-shrink:0}.sl-rootcause-row{display:grid;grid-template-columns:200px 1fr 90px 1.4fr;gap:12px;align-items:center;padding:8px 4px;border-bottom:1px dashed var(--border)}.sl-rootcause-row:last-child{border-bottom:none}.sl-rootcause-label{display:flex;align-items:center;gap:8px}.sl-rootcause-dot{width:8px;height:8px;border-radius:2px;flex-shrink:0}.sl-rootcause-bar-wrap{height:14px;background:var(--surface-3);border-radius:3px;overflow:hidden}.sl-rootcause-bar{height:100%;border-radius:3px;transition:width .3s ease}.sl-rootcause-count{display:flex;align-items:baseline;gap:6px;justify-content:flex-end}.sl-rootcause-fix{display:flex;align-items:center;gap:6px}@media (max-width:900px){.sl-rootcause-row{grid-template-columns:1fr;gap:4px}}.sl-source-row{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:6px;background:var(--surface-2);border:1px solid var(--border);transition:border-color .12s ease,background .12s ease}.sl-source-row:hover{border-color:var(--accent);background:color-mix(in oklch,var(--accent) 5%,var(--surface-2))}.sl-source-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.sl-source-bar-wrap{flex:1;height:6px;background:var(--surface-3);border-radius:3px;overflow:hidden}.sl-source-bar{height:100%;border-radius:3px;transition:width .3s ease}.sl-heatmap{display:grid;grid-template-columns:repeat(24,1fr);gap:2px}.sl-heatmap-cell{aspect-ratio:1;border-radius:3px;display:grid;place-items:center;transition:transform .1s ease}.sl-heatmap-cell:hover{transform:scale(1.1);z-index:2}.sms-perf-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.sms-perf-cell{display:flex;flex-direction:column;gap:3px;padding:12px 14px;border-radius:8px;background:var(--surface-2);border:1px solid var(--border)}@media (max-width:900px){.sms-perf-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width:1280px){.content{padding:18px 16px 60px}.header{padding:10px 14px;gap:6px;flex-wrap:wrap;align-items:center}.header .crumbs{width:auto;flex:1 1 auto;min-width:0;font-size:12px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.header .live-pulse{flex-shrink:0;white-space:nowrap}.header .header-actions{flex:1 1 100%;flex-wrap:wrap;margin-top:4px}.kpi-strip{flex-wrap:wrap;gap:10px}.kpi-strip>*{min-width:calc(50% - 5px);flex:1 1 calc(50% - 5px)}.kpi-inline{gap:8px}.cockpit-mid,.insights-row{grid-template-columns:1fr}.kpi-grid{grid-template-columns:repeat(2,1fr)}}@media (max-width:1024px){.app{grid-template-columns:64px 1fr}.sidebar{padding:12px 8px}.nav-item span,.nav-section,.sidebar-brand-text,.sidebar-footer .col,.sidebar-footer .footer-meta{display:none}.nav-item{justify-content:center;padding:9px 0}.nav-item.active:before{left:-8px}.sidebar-brand{padding:4px 0 14px;justify-content:center}.sidebar-footer{justify-content:center;padding-top:10px}.header-actions .btn-sm:not(.btn-primary){font-size:0;padding:6px}.header-actions .btn-sm:not(.btn-primary)>svg{margin:0}.header-actions select{display:none}.crumbs{font-size:11.5px}.calls-table{min-width:900px}.card:has(>.calls-table){overflow-x:auto}.kanban{grid-template-columns:1fr 1fr!important}.kpi-grid{grid-template-columns:repeat(2,1fr)}.kpi-grid.drillable{grid-template-columns:repeat(2,1fr)!important}.filter-panel{width:200px;min-width:200px}}@media (max-width:768px){.app{grid-template-columns:56px 1fr}.header{flex-wrap:wrap;gap:6px;padding:10px 12px}.crumbs{width:100%;flex:none;order:-1}.header-actions{width:100%;justify-content:flex-start;flex-wrap:wrap}.live-pulse{font-size:10px}.kpi-strip{flex-direction:column}.kpi-strip>*{min-width:100%}.kpi-grid,.kpi-grid.drillable{grid-template-columns:1fr!important}.cockpit-mid,.insights-row{grid-template-columns:1fr}.calls-explorer-layout,.calls-explorer-layout>div[style*="display: flex"]{flex-direction:column!important}.filter-panel{width:100%!important;min-width:0!important;max-height:none}.kanban{grid-template-columns:1fr!important}.funnel-steps{flex-direction:column!important}.funnel-arrow{transform:rotate(90deg)}.agent-header-card{flex-wrap:wrap}.agent-header-card>.row{width:100%;flex-wrap:wrap}}@media (max-width:480px){.app{grid-template-columns:1fr}.sidebar{position:fixed;left:-100%;z-index:100;width:232px;transition:left .2s;padding:16px 12px}.sidebar.open{left:0}.sidebar .nav-item span,.sidebar .nav-section,.sidebar .sidebar-brand-text,.sidebar .sidebar-footer .col,.sidebar .sidebar-footer .footer-meta{display:flex}.sidebar .nav-item{padding:7px 10px}.sidebar .nav-item,.sidebar .sidebar-brand{justify-content:flex-start}.header{padding:8px 10px}.content{padding:12px 10px 40px}.btn-sm{padding:4px 6px;font-size:11px}}.card-table-scroll{overflow-x:scroll;-webkit-overflow-scrolling:touch;scrollbar-color:var(--text-muted) var(--surface-2)}.card-table-scroll::-webkit-scrollbar{height:12px;background:var(--surface-2)}.card-table-scroll::-webkit-scrollbar-track{background:var(--surface-2);border-radius:6px}.card-table-scroll::-webkit-scrollbar-thumb{background:var(--text-muted);border:2px solid var(--surface-2);background-clip:padding-box;border-radius:6px;min-width:40px}.card-table-scroll::-webkit-scrollbar-thumb:hover{background:var(--text);background-clip:padding-box}.card-table-scroll[data-edge-scroll=right]{cursor:e-resize}.card-table-scroll[data-edge-scroll=left]{cursor:w-resize}.caller-cell:hover .copy-on-hover,.source-cell:hover .copy-on-hover{opacity:1!important}.num-console{position:fixed;top:60px;right:16px;bottom:16px;width:680px;max-width:calc(100vw - 32px);background:var(--bg);border:1px solid var(--border-strong);border-radius:10px;box-shadow:0 12px 32px rgba(0,0,0,.5);z-index:70;display:flex;flex-direction:column;overflow:hidden}.num-console.num-console-floating{bottom:auto}.num-console-resize-handle{position:absolute;top:0;left:-3px;bottom:0;width:6px;cursor:ew-resize;z-index:5}.num-console-resize-handle:hover{background:linear-gradient(90deg,transparent,color-mix(in oklch,var(--accent) 30%,transparent),transparent)}.num-console-tab-detach{color:var(--dim);margin-left:4px;padding:2px;border-radius:3px;display:inline-flex;align-items:center;cursor:pointer}.num-console-tab-detach:hover{color:var(--blue);background:hsla(0,0%,100%,.06)}.num-console-tabs{display:flex;align-items:center;gap:4px;padding:6px 6px 0;border-bottom:1px solid var(--border);background:var(--surface);overflow-x:auto}.num-console-tab{display:inline-flex;align-items:center;gap:6px;padding:6px 8px 6px 10px;background:transparent;border:1px solid transparent;border-bottom:none;border-radius:6px 6px 0 0;color:var(--text-muted);font-size:11.5px;font-weight:500;cursor:default;font-family:var(--font-mono);position:relative;top:1px;white-space:nowrap;max-width:240px}.num-console-tab-name{color:var(--text-dim);font-family:var(--font-sans);font-weight:400}.num-console-tab.active .num-console-tab-name{color:var(--text)}.num-console-tab:hover{background:var(--surface-2);color:var(--text)}.num-console-tab.active{background:var(--bg);border-color:var(--border);color:var(--text)}.num-console-tab-label{overflow:hidden;text-overflow:ellipsis}.num-console-tab-x{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:4px;margin-left:2px;color:var(--text-faint)}.num-console-tab-x:hover{background:var(--rose-bg);color:var(--rose)}.num-console-actions{margin-left:auto;display:inline-flex;gap:2px;padding-bottom:4px}.num-console-nav{display:flex;align-items:center;gap:6px;padding:6px 10px;border-bottom:1px solid var(--border);background:var(--surface)}.num-console-nav-segments{display:inline-flex;background:var(--surface-2);border:1px solid var(--border);border-radius:6px;padding:2px;margin-left:8px;max-width:100%;overflow-x:auto;flex-wrap:nowrap;scrollbar-width:thin}.num-console-nav-segments::-webkit-scrollbar{height:4px;background:transparent}.num-console-nav-segments::-webkit-scrollbar-track{background:transparent}.num-console-nav-segments::-webkit-scrollbar-thumb{background:var(--text-muted);opacity:.4;border-radius:2px}.num-console-nav-segments::-webkit-scrollbar-thumb:hover{background:var(--text-dim)}.num-console-nav-segments{scrollbar-color:var(--text-muted) transparent}.num-console-nav{min-width:0;flex-wrap:wrap}.num-console-nav .num-console-nav-segments{flex-shrink:1;min-width:0}.num-console-seg{flex-shrink:0;white-space:nowrap;display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border:none;background:transparent;border-radius:4px;color:var(--text-muted);font-size:11px;font-weight:500;cursor:default}.num-console-seg:hover{color:var(--text)}.num-console-seg.active{background:var(--bg);color:var(--text);box-shadow:0 1px 2px rgba(0,0,0,.2)}.num-console-seg:disabled{cursor:default}.num-console-body{flex:1;overflow-y:auto;padding:14px 16px}.call-detail-content{font-size:12.5px}.num-console-taskbar{position:fixed;left:0;right:0;bottom:0;height:44px;background:linear-gradient(180deg,var(--surface),var(--surface-2));border-top:1px solid var(--border-strong);padding:0 12px;display:flex;gap:6px;align-items:center;z-index:60;box-shadow:0 -4px 12px rgba(0,0,0,.3);overflow-x:auto}.num-console-taskbar-brand{color:var(--text-faint);font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;margin-right:6px;flex-shrink:0}.num-console-taskbar-divider{width:1px;height:22px;background:var(--border);margin:0 4px;flex-shrink:0}.num-console-taskbar-spacer{flex:1}.num-console-taskbar-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 8px 6px 10px;border-radius:6px;background:var(--surface-2);border:1px solid var(--border);color:var(--text);font-size:11.5px;font-family:var(--font-mono);cursor:pointer;white-space:nowrap;height:30px;flex-shrink:0}.num-console-taskbar-chip:hover{background:color-mix(in oklch,var(--accent) 8%,var(--surface-2));border-color:color-mix(in oklch,var(--accent) 30%,var(--border))}.num-console-taskbar-chip.minimized{color:var(--text-muted);background:var(--surface)}.num-console-taskbar-chip.open{box-shadow:inset 0 -2px 0 0 color-mix(in oklch,var(--accent) 60%,transparent)}.num-console-taskbar-count{background:var(--accent);color:#fff;border-radius:8px;font-size:9.5px;font-weight:700;padding:1px 5px;min-width:16px;text-align:center}.num-console-taskbar-x{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;border-radius:3px;color:var(--text-faint);margin-left:2px}.num-console-taskbar-x:hover{background:var(--accent);color:#fff}.num-console-taskbar-flyout{position:fixed;bottom:50px;background:var(--surface);border:1px solid var(--border-strong);border-radius:8px;box-shadow:0 12px 32px rgba(0,0,0,.5);padding:6px;z-index:70;min-width:240px;max-width:360px;display:flex;flex-direction:column;gap:1px}.num-console-taskbar-flyout:before{content:"";position:absolute;bottom:-7px;left:24px;width:12px;height:12px;background:var(--surface);border-right:1px solid var(--border-strong);border-bottom:1px solid var(--border-strong);transform:rotate(45deg)}.num-console-taskbar-flyout-h{color:var(--text-faint);font-size:9.5px;text-transform:uppercase;letter-spacing:.06em;font-weight:700;padding:6px 8px 4px}.num-console-taskbar-flyout-item{display:flex;align-items:center;gap:8px;padding:6px 8px;border:none;background:transparent;border-radius:5px;color:var(--text);font-size:11.5px;font-family:var(--font-mono);cursor:pointer;text-align:left}.num-console-taskbar-flyout-item:hover{background:var(--surface-2)}.num-console-taskbar-flyout-num{color:var(--text-faint);font-weight:700;min-width:14px}.num-console-taskbar-flyout-label{color:var(--text);flex:1}.num-console-taskbar-flyout-name{color:var(--text-faint);font-family:var(--font-sans);font-size:10.5px}.copy-on-hover{gap:6px}.copy-on-hover,.copy-on-hover-btn{display:inline-flex;align-items:center}.copy-on-hover-btn{opacity:0;transition:opacity .12s ease,color .12s ease;background:transparent;border:none;cursor:pointer;color:var(--text-faint);padding:2px;border-radius:3px;line-height:1}.copy-on-hover-btn:focus-visible,.copy-on-hover:hover .copy-on-hover-btn{opacity:1}.copy-on-hover-btn:hover{color:var(--text);background:hsla(0,0%,100%,.06)}.number-head{display:flex;gap:14px;align-items:flex-start;padding-bottom:12px;border-bottom:1px solid var(--border);margin-bottom:14px}.number-head>div{flex:1;min-width:0}.number-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-bottom:0}.number-stat{background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:10px 12px}.number-timeline{list-style:none;padding:0;margin:0}.number-timeline .tl-item{display:flex;gap:12px;padding:8px 0;position:relative}.tl-rail{position:relative;padding-top:4px;display:flex;flex-direction:column;align-items:center}.tl-dot,.tl-rail{flex-shrink:0;width:22px}.tl-dot{height:22px;border-radius:50%;display:grid;place-items:center;color:#fff;border:2px solid var(--bg)}.tl-line{position:absolute;top:26px;bottom:-8px;width:1px;background:var(--border);left:50%;transform:translateX(-50%)}.tl-body{flex:1;min-width:0}.tl-inbound .tl-body,.tl-outbound .tl-body{border-left:2px solid transparent}.tl-outbound .tl-body{opacity:.95}.num-console-subtabs{display:flex;gap:2px;padding:6px 10px 0;background:var(--surface);border-bottom:1px solid var(--border);overflow-x:auto;align-items:flex-end}.num-console-subtab{display:inline-flex;align-items:center;gap:5px;padding:5px 8px 6px 9px;border-radius:6px 6px 0 0;background:transparent;border:1px solid transparent;color:var(--dim);cursor:pointer;font-size:11px;white-space:nowrap;position:relative;bottom:-1px}.num-console-subtab:hover{color:var(--text);background:var(--surface-2)}.num-console-subtab.active{background:var(--bg);color:var(--text);border-color:var(--border);border-bottom-color:var(--bg);font-weight:600}.num-console-subtab.active:before{content:"";position:absolute;top:-1px;left:0;right:0;height:2px;background:var(--accent);border-radius:2px 2px 0 0}.num-console-subtab-label{font-variant-numeric:tabular-nums}.num-console-subtab-x{color:var(--dim);padding:1px;border-radius:3px;margin-left:2px;display:inline-flex;align-items:center}.num-console-subtab-x:hover{color:var(--accent);background:hsla(0,0%,100%,.07)}.num-console-subtab-direction{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:4px;flex-shrink:0;position:relative}.num-console-subtab-direction-arrow{position:absolute;top:-3px;right:-3px;font-size:7px;font-weight:700;width:10px;height:9px;border-radius:2px;display:inline-flex;align-items:center;justify-content:center;line-height:1;color:var(--bg)}.number-timeline .tl-item.tl-active{background:color-mix(in oklch,var(--accent) 8%,transparent);border-radius:6px;margin-left:-6px;padding-left:6px}.number-timeline .tl-item.tl-active .tl-dot{box-shadow:0 0 0 3px color-mix(in oklch,var(--accent) 40%,transparent)}.workflow-card{background:linear-gradient(180deg,color-mix(in oklch,var(--rose) 4%,var(--surface)) 0,var(--surface) 60%);border-color:color-mix(in oklch,var(--rose) 18%,var(--border-strong))}.workflow-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px 18px}@media (max-width:768px){.num-console{width:100%;right:0;bottom:0;top:0;border-radius:0}.number-stats{grid-template-columns:repeat(2,1fr)}.workflow-grid{grid-template-columns:1fr}}.cmdk-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.55);z-index:80;backdrop-filter:blur(2px)}.cmdk-panel{position:fixed;top:80px;left:50%;transform:translateX(-50%);width:560px;max-width:calc(100vw - 32px);background:var(--bg);border:1px solid var(--border-strong);border-radius:12px;box-shadow:0 24px 48px rgba(0,0,0,.6);z-index:90;overflow:hidden}.cmdk-input-row{display:flex;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--border)}.cmdk-input{flex:1;background:transparent;border:none;outline:none;color:var(--text);font-size:14px;font-family:var(--font-sans)}.cmdk-results{max-height:380px;overflow-y:auto;padding:6px}.cmdk-item{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:6px;width:100%;border:none;background:transparent;color:var(--text);cursor:default}.cmdk-item.active,.cmdk-item:hover{background:var(--surface)}.cmdk-foot{padding:8px 14px;border-top:1px solid var(--border);font-size:10.5px;color:var(--text-dim);display:flex;gap:8px}.cmdk-foot .kbd{font-family:var(--font-mono);padding:1px 5px;background:var(--surface-2);border-radius:3px}.popover-backdrop{position:fixed;inset:0;z-index:60}.popover-panel{position:fixed;background:var(--bg);border:1px solid var(--border-strong);border-radius:10px;box-shadow:0 12px 28px rgba(0,0,0,.5);z-index:70;overflow:hidden}.popover-head{display:flex;align-items:center;gap:8px;padding:10px 12px;border-bottom:1px solid var(--border);background:var(--surface)}.popover-body{padding:4px}.notif-row{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border-left:2px solid var(--border);margin-bottom:4px;border-radius:0 6px 6px 0}.notif-row:hover{background:var(--surface)}.caller-link{cursor:default;border-bottom:1px dashed transparent;transition:border-color .12s,color .12s;display:inline-block}.caller-link:hover{color:var(--rose);border-bottom-color:var(--rose)}